Frequently Asked Questions
How will my product be shipped?
All orders will be shipped via UPS or United States Postal Service. Please see our
How long will it take to receive my order?
7-10 business days after you place you order.
Do you accept returns?
Your purchase is 100% guaranteed. To keep our costs down we would like you to return the product within 5 days if not satisfied.
How is your Quality?
Silk Flower Boutique products are the cream of the crop, made from the finest silk manufactured flowers in the world (Winward Silks, Regency and many more, we carry only top of the line products.
Are Silkflowers.com products real or artificial?
All of our life like floral products featured on Silkflowerboutique.com are silk or artificial.
How do I clean and maintain my arrangements and plants?
A: Silkflowerboutique.com plants require very little maintenance. Feather dust periodically as part of normal home cleaning Retain the original shipping carton to store seasonal arrangements. Please see our
for more ideas.
Is it safe for me to use my credit card when I order?
Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure. Please see our